Is your Subaru in need of repair or an oil change? Are you looking for a Certified Subaru mechanic Carol Stream? Do your research and then speak directly with the trusted professional who will potentially work on your vehicle.
Important topics one should always consider:
Repair shops may offer free diagnosis. It is important to get a written and signed estimate that details any work to be done beforehand.
Experience with your car model or brand
Seek out a mechanic with complete knowledge about your vehicle model or brand. The repairs will be precise if the mechanic is specialized. Some are only experts on specific brands.
Auto Service Organizations
Auto service organizations make standards, ethical codes and regulations fair for all actors in the automotive scene. If your repair shop belongs to one, it is usually a good indicator.
The National Institute of Automotive Service Excellence (ASE) has certified automotive professionals since 1972. Be sure to hire trained experts.
Warranty on Parts and Services
Be clear on the warranty and guarantee policies offered. You may even have discounted repair or replacement costs available after the warranty expires.
Unexpected/ Unanticipated Expenses
Be specific about when the mechanic should notify you, if beforehand, about new expenses that can occur when other potential repairs may need to be done.
Your invoice is proof of all the work that’s been performed and also serves as future reference of the timeline of your vehicle once you’re interested in selling it.
Waiting areas, floors and seats should be clean. What you see is what you get! This reflects on the business level and pride in the services offered.